Pinnacle Casino Review (2020)

Pinnacle Casino Review (2020)

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Players from United Kingdom cannot play at Pinnacle casino.

Casino Reliability

 – 3 / 10

Pinnacle have made clear to CasinoMeister that they will not discuss player complaints with 3rd party player complaint services.

For references see Pinnacle Player Issues

You can see the latest updates to Pinnacle Casino’s terms and conditions here.

Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 – 10 / 10

Using Neteller our reviewers reports withdrawals consistently paid in less than 24 hours.

Banking options available – Visa, MasterCard, Skrill (Moneybookers), Neteller, Entropay, UKash, Bank Transfers, and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Pinnacle use Global Gaming Live software for their live casino and MultiSlots software for their instant play casino.

Game selections are as follows;


Table Games – 11

Slots – 11

Video Poker – 6

Jackpot – 2

Customer Service

 – 10 / 10

Our reviewer reports positive experiences with Pinnacle Casino customer services.

Email Testing Record

  • December 2016 – 43 minutes
  • June 2015 – 13 minutes
  • November 2014 – 7 minutes
  • June 2014 – 1 hour 32 minutes
  • December 2013 – 1 hour
  • June 2013 – 16 minutes
  • January 2013 – 1st email – 7 minutes

Pinnacles casino hold the following gambling licenses :

  • Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
  • Curacao eGaming – We are unsure which Master License holder Pinnacle use and as such we cannot comment on how responsive they’d be to player complaints. You can find further information regarding this regulator’s complaint policies here.

The following countries are restricted from participation with Pinnacle – American Samoa, Curacao, France & French Territories, German state of Baden-Wurttemberg, Guam, Netherlands, Northern Mariana Islands, Puerto Rico, Singapore, South Africa, Spain, The Democratic People’s Republic of Korea, Turkey, United Kingdom, United States Minor Outlying Islands, United States, Virgin Islands (U.S.)

Contact Details ;

Email : [email protected]
Address : Pinnacle Sports Head Office
Pater Euwensweg 31

Affiliate Program – Pinnacle Sports Affiliates.

Players from United Kingdom NOT accepted.

Pinnacle does not accept players from the following countries:American Samoa, Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Guam, Netherlands, Netherlands Antilles, Northern Mariana Islands, People’s Democratic Republic of Yemen, Puerto Rico, Singapore, South Africa, Spain, Sweden, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Pinnacle Casino publish the house edge (RTP) of all of their slots games. It should also be noted that while the selection of slots games is low, all games have a house edge of less than 3% which is well below the industry average.

Pinnacle do not offer a comp point program.

There are many good aspects to Pinnacle’s operation, but until they change their policies on the discussion of player complaints we will not recommend players sign-up with them.

There are no associated casinos to display.