Players from United Kingdom cannot play at Casinovo casino.
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Casinovo have word for word the same affiliate terms and conditions as many Rival run casino brands. These terms are distinctive and not used by non-Rival groups. This indicated that they’ve either copied a legal document from another operator or they have some connection with the groups run by Rival software. As such we would advise players choose an alternative casino to play with extreme caution.
In late 2016 Casinovo switched to the MYEG casino platform.
In the first half of 2015 one of the notable venues on this network experienced sustained issues processing player payments and repeatedly broke assurances of when payments would be made.
All the casinos in the group carry the following term;
Shall winnings made with the help of bonus shall not be successfully withdrawn within 45 days, from the first withdrawal request, they will be voided.
We consider the above term to be predatory. Players that either forget about their balance or have to renew ID are left with no recourse after 45 days. This term has been enforced in this manner previously.
In our November 2015 review we found a report of a MYEG casino operator passing their losses in a financial transaction (purchase of a competitor) on to a player, which is for obvious reason totally unacceptable.
During our November 2016 re-review we came across a significant number of player complaints about a MYEG operator at another portal that did not receive an answer.
The MYEG group later changed company name to Danguad Ltd and splintered off into various smaller sub-groups under different company names including Mountberg Ltd.
This collective of operators has fostered a very poor reputation with numerous highly contentious complaint issues that have seen player’s out of pocket.
Casinovo appear to have left the platform that supports this group, but in doing so at least one of their players has been left short a significant sum of money. The operator claims the previous platform is responsible for the debts. That may be the case, but as far as we’re concerned it is the brand that are ultimately responsible for ensuring the player is set right, be that out of their own pocket or the previous platform’s.
For references see Danguad Group Player Issues.
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
Payout Speed: 24 hours
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Casinovo Casino state on their website that it takes 24 hours for withdrawals.
Maximum Withdrawal – €5000 in 24 hours and €25000 per month.
Minimum Withdrawal – None given.
Banking options available – Credit/Debit cards, Neteller, Paysafecard, Skrill (Moneybookers), Giropay, Bitcoin, Direct ebanking and bank transfers.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
CasinoVo hold the following gambling licenses :
- Curacao eGaming – CasinoVo casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator’s complaint policies here.
The following countries are restricted from participation with Casinovo Casino: American Samoa, Cyprus, Guam, Israel, Northern Mariana Islands, Puerto Rico, Turkey, United Kingdom, USA and its Territories
|Email :||[email protected]|
|Email :||[email protected]|
|Address :||XLrefer Ltd|
|Suite 7 Hadfield House|
|Address :||Dialinvest International LTD N.V.|
|Live Chat :||24/7 live chat support on the casino website.|
|Telephone:||Request a call back in 1/2 an hour during office hours or 1 hour outside of business hours.|
Affiliate Program – CasiPartners.
Players from United Kingdom NOT accepted.
Casinovo does not accept players from the following countries:American Samoa, Cyprus, Guam, Israel, Northern Mariana Islands, Puerto Rico, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.
Casinovo do not provide the RTPs for any of their slots games.
Casinovo do not appear to offer a comp points program for all players.
Casinovo Casino have a simple design which is easy to navigate for players. They have no complaints logged at any of the major gambling portals. Special mention should go to their customer support – our reviewer was impressed by the speed of their response – 34 minutes – and the professional approach of the support operator who answered the reviewer’s questions competently. However the apparent links to other groups that have extensive negative histories leave us unwilling to recommend this casino to players.
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