Players from United Kingdom cannot play at MyCasino.io casino.
– 1 / 10
The iTains group appear to have engaged in highly questionable behaviour, dropping the player’s maximum allowed bet to an unfeasible low level to meet the required wagering requirements. They subsequently directed the player to contact their regulator who were responsive in a very basic form but made no reasonable efforts to independently review the situation or assist the player.
When we approached them about the same complaint the only response they offered was to once again direct the player to their regulator.
MyCasino.io carry a maximum allowed withdrawal of €5000/week but do not exclude progressive jackpots from this term. This means that based on some of the progressive jackpots offered at the time of writing this review it would take over 21 years to receive full payment.
For references see iTain N.V. Group Player Issues
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
Payout Speed: 24h
– 10 / 10
MyCasino.io stated on their site that they pay ewallets within 24 hours.
Minimum withdrawal – No information provided.
Maximum withdrawal – €5000/week.
Banking options available – Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, AstroPay, PaySafeCard
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
MyCasino.io casino use Play N Go, Net Entertainment, iSoftBet, GamesOS and NetGame Gaming software for their instant play casino.
Game selections are as follows;
Table Games – 62
Slots – 700
Video Poker – 26
Jackpots – 22
Live – 12
MyCasino.io hold the following gambling licenses :
- Curacao eGaming – MyCasino.io are licensed by the Curacao eGaming Master License holder. Our experience of dealing with this Master License holder is they are typically non-responsive to player complaints and where we have seen them respond their approach is minimalist and offers no real support to players. You can find further information regarding this regulator’s complaint policies here.
The following countries are restricted from participation with MyCasino.io – Netherlands, South Africa, United Kingdom, United States of America and other U.S. territories
Affiliate Program – MyCasino.io Affiliates
Players from United Kingdom NOT accepted.
MyCasino.io does not accept players from the following countries:Netherlands, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.
MyCasino.io do not publish the RTP or House Edge figures for their slots games.
MyCasino.io do offer a comp point program, but do not give enough information about accrual and redemption rates to compare it with other programs.
Having seen both the responses given to a player when dealing with a complaint and the responses they gave to their regulator we’re entirely unhappy with the professionalism shown by the iTains N.V. group. That they then flatly refused to discuss the complaint with us just reinforces this poor opinion.
There are no associated casinos to display.