Rock Bet Casino Review (2020)

Rock Bet Casino Review (2020)

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Players from United Kingdom are welcome at Rock Bet casino.

Casino Reliability

 – 0 / 10

The Cyberrock Entertainment group encompass a large number of Rival casinos that have been bought up from their original owners.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The Cyberrock Entertainment group has been repeatedly linked to Rom

The Cyberrock Entertainment group of casinos are subject to a warning for various player issues at CasinoMeister and have been non-responsive to player complaints at various mediation portals.

The Cyberrock Entertainment casinos have been repeatedly associated with Rome casino – a defunct casino with a very poor reputation – via players reporting payments turning up in statements from “www.romecasino.com”.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate’s accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open). The BestPay Partners group failed to take appropriate action to deal with this issue.

In the first half of 2015 a complaint on Ask Gamblers saw a player suggesting that the terms and conditions of the promotion they played were changed AFTER they won to justify non-payment. Having looked at our terms monitoring service, if the information provided by the player regarding the dates they played is accurate then the rules were indeed changed after the date of play.

The BestPay Partners group – the central subset of the Cyberrock Entertainment group – have reportedly detagged affiliate referrals.

During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.

For references see Cyberrock Entertainment NV Group Player Issues

You can see the latest updates to Rock Bet’s terms and conditions here. We can no longer monitor all of the terms and conditions at Rock Bet.

Payout Speed: 2+ weeks

 – 5 / 10

Due to their Not Recommended status we have not tested the withdrawal times at RockBet. RockBet provide no information about their withdrawal times. Due to the high level of slow payment complaints we will assume withdrawals take over 2 weeks.

Minimum Withdrawal – None listed

Max Withdrawal – $1500/withdrawal and $10000/month.

Banking Options Available -credit card, Neteller, UKash, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


CLICK HERE TO JOIN NETELLER

Rock Bet use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot – 4

Jackpot – 4

RockBet hold the following gambling licenses :

  • Curacao eGaming – RockBet casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator’s complaint policies here.

The following countries are restricted from participation with Rock Bet; Canada, USA, Nigeria, Poland, Netherlands Antilles, Thailand, Turkey, Croatia, Israel, Cayman Islands

Contact Details;

Email : [email protected]
Phone : United Kingdom: 0808 234 6183
Europe: +5999 433 8872
Fax : 1 866 362 2864

Affiliate Program – BestPay Partners.

Players from United Kingdom accepted.

Rock Bet does not accept players from the following countries:American Samoa, Canada, Cayman Islands, Croatia, Guam, Israel, Netherlands Antilles, Nigeria, Poland, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Rock Bet do publish the Return to Player (RTP)/house edge figures for all of their slots games.

The Rock Bet comp point program awards players 1 comp point for every $1 wagered and you can convert 1000 into $1. This is the same as the standard Playtech comp point program.

Rock Bet are part of a group that have been shown to be non-responsive to player complaints and seem to have issues getting players their funds in a timely manner. Best avoided.

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