Double Star Casino Review (2020)

Double Star Casino Review (2020)

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Players from United Kingdom cannot play at Double Star casino.

Casino Reliability

 – 3 / 10

Double Star Casino do not have a UKGC license and therefore we cannot send a reviewer to test them. They currently have no outstanding complaints at the major gambling portals.

Double Star Casino run on the EveryMatrix platform. EveryMatrix manage complaints for their clients and have been unwilling to discuss complaints with this service.

You can see the latest updates to DoubleStar Casino’s terms and conditions here.

Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 5 days

 – 5 / 10

Double Star Casino Support state that they have no withdrawal limits in place and that withdrawals can take 1-5 days. >

Minimum withdrawal – None

Maximum withdrawal – None

Banking options available – Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Skrill (Moneybookers), Webmoney and Trustly.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


CLICK HERE TO JOIN NETELLER

Double Star Casino use Net Entertainment software for their instant play casino and also a selection of: Microgaming and NYX Gaming . Check out our Net Entertainment Software Review for more information.

UK players cannot sign-up at Double Star Casino and games cannot be viewed without sign-in so we have no idea how many games this casino has in each category we have therefore given Double Star Casino the average score for this category.

Game selections are as follows:

Instant

Table Games – ?

Slots – ?

Video Poker – ?

Jackpots – ?

Live – ?

DoubleStar Casino hold the following gambling licenses :

  • Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
  • Curacao eGaming – DoubleStar casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator’s complaint policies here.

The following countries are not allowed to register with DoubleStar Casino: South Africa, United Kingdom, and United States and its territories.

Contact Details:

Email : [email protected]
Address : EveryMatrix Ltd
Level 4 Suite 10
Portomaso Business Tower
Vjal
Portomaso
St. julians
STJ 4011
Malta

Affiliate Program – DoubleStar Affiliates.

Players from United Kingdom NOT accepted.

Double Star does not accept players from the following countries:South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Again – you cannot see RTPs from the UK but Net Entertainment publish them in the help files of their games so we have given credit for that.

Double Star Casino do not appear to offer a comp points system for players.

Double Star are effectively let down by their white label provider. While complaints levels against this group are relatively low, when complaints do come in that require EveryMatrix input we get a dead line with nothing coming back. As such we can’t recommend any operator running on this platform.

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