Players from United Kingdom cannot play at Casino-Mate casino.
– 3 / 10
House of Jack looked to enforce a self-exclusion at Casino-Mate in order to deny a mid six figure win. Ordinarily this would not be problematic, but House of Jack do not offer any information about their association with Casino-Mate on their site and didn’t not inform the player that the self-exclusion would impact any other property. As such the player would have had no way of knowing that their exclusion would apply at House of Jack. This is a predatory practice that exploits the most vulnerable players.
This issue was subsequently resolved with a settlement type arrangement. Again this makes us very uncomfortable. Where operators engage non-disclosure agreements and settlements this by-and-large indicates taht the player is receiving less than they should, hence the reason the operator do not want the details discussed publicly. Ultimately the player accepted this settlement so we’ve no grounds to take the complaint further, but we still find every aspect of this situation highly questionable.
For references see – http://fair-betting.com/casino-review/casino-reviews-appendix/#Jacked_Affiliates.
Payout Speed: 24 hours
– 10 / 10
Casino-Mate state that withdrawals to ewallets are instant on their site.
Maximum Withdrawal – $10,000 per week.
Minimum Withdrawal – $20.
Banking options available – Credit/Debit cards, Neteller, Skrill (Moneybookers), InstaDebit, iDebit, PaySafeCard, ecoPayz, NeoSurf, uPayCard, Qiwi and Bank Transfer.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Casino-Mate use Microgaming software alongside: Quickspin, Play ‘N Go, BetSoft and Spigo. Check out our Net Entertainment Software Review for more information.
Game selections are as follows:
Table Games – 72
Slots – 552
Video Poker – 42
Jackpots – 40
Live – 0
Casino-Mate do not provide any licensing information on their site.
Players from United Kingdom NOT accepted.
Casino-Mate does not accept players from the following countries:Australia, Belgium, Cyprus, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hungary, Italy, Philippines, Romania, Slovakia, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Vatican City.
Casino-Mate do not appear to provide the RTPs for their games.
Casino-Mate provide a VIP program for players and further details can be found on their site.
Casino-Mate are in the Not Recommended category at – further details can be found in the Casino Reliability section of this review. It should be noted that customers playing with a bonus can only withdraw $5,000 – the rest of any balance that comes from playing with a bonus will be removed. No dormancy or inactivity clause could be found in the Terms and Conditions documents at this operator.
There are no associated casinos to display.