Players from United Kingdom are welcome at Cashiopeia casino.
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Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.
Dormancy Term – Term 4.5.1 states: “Starting 1 October 2016, if you are a UK resident and you have not logged in to your Player Account for six (6) consecutive months, then your Player Account will be considered as “dormant account” and We will charge a monthly maintenance fee that will be deducted from the balance of your account. Such fee being the higher of: (a) ten (10) percent of the then current balance of the account; or (b) GBP 5, until the balance of the account reaches zero.” 24/07/2018
Timeline for the Provision of Identification Documentation – Term 2.4 states: “We reserve the right at any time to request from You evidence of age in order to ensure that minors are not using The Company Services. We further reserve the right to suspend or cancel Your Player Account and exclude You, temporarily or permanently, from using The Company Services if satisfactory proof of age is not provided or if We suspect that you are underage and such satisfactory proof is not provided by You within five (5) days of our requesting such proof, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.” 24/07/2018. Giving a player only 5 days to submit identification documentation leaves players with a very short window if there are any issues that need to be addressed.
Maximum Bet bonus term – “When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal.” – The inclusion of “or equal to” is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 25/09/19
.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.
Payout Speed: 5 days
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The Cashiopeia website states that Neteller withdrawals will be paid within 3 business days (5 days).
Minimum Withdrawal – €10
Maximum Withdrawal – €10000/month.
Banking options available – Visa, MasterCard, Moneybookers (Skrill), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Cashiopeia use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.
Game selections are as follows:
Table Games – 17
Slots – 261
Video Poker – ?
Live – 10
Cashiopeia Casino hold the following gambling licenses :
- United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Cashiopeia Casino currently use IBAS. You can find further information regarding this regulator’s complaint policies here.
- Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. .com acts as the ADR service used by Cashiopeia for their MGA license. You can find further information regarding this regulator’s complaint policies here.
Players from United Kingdom accepted.
Cashiopeia does not accept players from the following countries:American Samoa, Australia, Guam, South Africa, Switzerland, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.
Cashiopeia Casino only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.
Cashiopeia casino do run a comp point program. For every €40 wagered on any game you will earn 1 comp points. Comp points can be redeemed for bonuses at a rate of 35 comp points to €1. These bonuses carry standard wagering requirements.
While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.