Players from United Kingdom cannot play at All Jackpots casino.
– 2 / 10
AllJackpots casino are part of the Digimedia group of casinos.
In the last few years the Fortune Lounge group has aggressively expanded and taken over a substantial proportion of the the Microgaming only casino providers still on the market, including the Digimedia group of casino (listed by affiliate programs).
Historically the Digimedia group have been inconsistent in their approach to management of complaints submitted to this site, willing to fully discuss basic cases and unwilling to go into the required detail with more complex issues.
As of March 2018 this group has made clear that they are no longer willing to discuss any aspect of any complaint with this service.
For references see Fortune Lounge Group Player/Affiliate Issues
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
You can see the latest updates to All Jackpots casino’s terms and conditions here.
Payout Speed: 1-5 days
– 8 / 10
Using Neteller all of our reviewers report withdrawal normally paid within 48 hours. There site lists a payout time of 1-5 business days, however Jackpot Factory management say that this is simply a precautionary time scale in case of factors outside of their control and that as a standard ewallet withdrawals are paid within 72 hours.
Banking options available – Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, ClickandBuy, EcoCard, Entropay, Citadel, PaySafeCards and UKash
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
– 10 / 10
All our reviewers report very positive experiences with Jackpot Factory customer services.
Email Testing Record
- December 2016 – 9 minutes
- June 2015 – 1 hour 53 minutes
- November 2014 – No Response
- June 2014 – 15 hours 33 minutes
- December 2013 – 13 hours 47 minutes
- June 2013 – No Response
- January 2013 – 1st email – 14 hours 57 minutes
AllJackpots hold the following gambling licenses :
- Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
Players from United Kingdom NOT accepted.
All Jackpots does not accept players from the following countries:Australia, Belgium, Bulgaria, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Israel, Italy, Philippines, Singapore, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.
All Jackpots do not publish the house edge (RTP) information for any of their slots games.
The All Jackpots comp point program offers points for every wager you place – you can see the accrual rates below. Your points can then be converted to cash at a rate of 100 = £1. This comp point program is equivalent to the standard Playtech comp point system only for the top accrual level games. For other games the All Slots comp point program is substantially weaker. Alongside this –unlike most other programs – your points expire after 90 days if not redeemed. The All Jackpots comp point program is weaker than the industry standard.
The Digimedia Group’s ‘we will, we won’t, we will, we won’t’ approach to the management of player complaint has been frustrating and unprofessional. Worse than this they’ve now aligned to the less transparent and player friendly of these options. We simply cannot recommend this group to players.