Since Madame Chance Casino do not hold a UKGC license we cannot send a reviewer to test its site.
(-1)Despite not holding a UKGC license, and therefore being unable to legally accept sign-ups from UK players, casino support assured us that they do accept players from the UK.
During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.
During our December 2013 update we were alerted to this term having been added to the Conan properties:
- Placing single bets equal to or greater than 30% of the value of the deposit.
- Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not.
Simply put there is no mathematically valid way for a player to gain an advantage over the house using betsize alone. If these casinos genuinely feel that a player without a bonus represents a legitimate threat to them, either their games are not functioning correctly or they do not have a strong enough understanding of how their games work. Either way, we’re not comfortable recommending these properties as long as they continue to carry these terms.
In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate’s accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).
In early 2016 this group were caught running pirated Net Entertainment games.
The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.
The Game Tech Group N.V. has enforced predatory terms prohibiting “betting systems” on a player who flat bet on a single number on Roulette. If flat betting on a single number is considered a “betting system” any player that chooses to with this group could be considered to be in violation of this term.
For references see AffPower Group Player Issues
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For obvious reasons we do not consider this operator to be one of the best online casinos. We provide a comprehensive list of new casinos and casino reviews.