Players from United Kingdom are welcome at Supreme Play casino.
– 0 / 10
The Cyberrock Entertainment group encompass a large number of Rival casinos that have been bought up from their original owners.
Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.
The Cyberrock Entertainment group has been repeatedly linked to Rom
The Cyberrock Entertainment group of casinos are subject to a warning for various player issues at CasinoMeister and have been non-responsive to player complaints at various mediation portals.
The Cyberrock Entertainment casinos have been repeatedly associated with Rome casino – a defunct casino with a very poor reputation – via players reporting payments turning up in statements from “www.romecasino.com”.
In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate’s accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open). The BestPay Partners group failed to take appropriate action to deal with this issue.
In the first half of 2015 a complaint on Ask Gamblers saw a player suggesting that the terms and conditions of the promotion they played were changed AFTER they won to justify non-payment. Having looked at our terms monitoring service, if the information provided by the player regarding the dates they played is accurate then the rules were indeed changed after the date of play.
The BestPay Partners group – the central subset of the Cyberrock Entertainment group – have reportedly detagged affiliate referrals.
During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.
For references see Cyberrock Entertainment NV Group Player Issues
Due to the design of their website, we cannot monitor the terms and conditions for Supreme Play casino.
Payout Speed: 3 days
– 8 / 10
Our reviewer reports withdrawals paid within 3 days.
Minimum Withdrawal – £50
Max Withdrawal – £2000. Sums larger than £2000 will be paid in instalments of £2000 every 2 weeks
Banking Options Available – Credit/Debit cards, Neteller, Skrill (MoneyBookers), Click2Pay, EcoCard, UKash and PaySafeCard
SupremePlay hold the following gambling licenses :
- Curacao eGaming – SupremePlay casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator’s complaint policies here.
The following countries are restricted from participation with Supreme Play casino; Canada
Affiliate Program – BestPay Partners.
Players from United Kingdom accepted.
Supreme Play does not accept players from the following countries:American Samoa, Canada, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.
Supreme Play do publish the Return to Player (RTP)/house edge figures for all of their slots games.
Supreme Play casino do not appear to offer any form of comp point program.
Supreme Play casino certainly don’t have a clean history when it comes to dealing with player disputes and their recent withdrawal from discussion of any player complaints really tells you everything you need to know.