Super Lenny Casino Review (2020)

.com serves as an Alternative Dispute Resolution (ADR) service for SuperLenny Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

SuperLenny casino have accepted Deposit Guarantee seal. This means that they’ve agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with SuperLenny casino. Read more about our guarantee here.

SuperLenny state that withdrawals are normally completed in 24 hours.

Maximum Withdrawal – None listed.

Minimum Withdrawal – €20.

Banking options available – Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EuTeller, Sofort, iDeal, Paysafecard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

SuperLenny use Net Entertainment software and add in slots games from , NYX Interactive, Microgaming, Play ‘N Go, Playtech, Ash and WMS for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

SuperLenny hold the following gambling licenses :

• United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SuperLenny currently use IBAS. You can find further information regarding this regulator’s complaint policies here.
• Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. .com acts as the ADR service used by SuperLenny for their MGA license. You can find further information regarding this regulator’s complaint policies here.

Players from United Kingdom accepted.

SuperLenny does not accept players from the following countries:Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

SuperLenny casino publish the House Edge/Return to Player (RTP) information for their slots games.

SuperLenny casino do offer a comp point program called ‘Bux’, but do not provide any detail regarding accrual or redemption rates on their website. As such it is impossible to assess the value of this system to the player,

SuperLenny deserve mention for their fast customer service and their attractive website design which helps improve player experience on their site. However – be aware that the maximum allowed withdrawal from bonus winnings or complimentary spins is £1000 and that there are a variety of restrictions which can be found in the body of this review. Unfortunately SuperLenny do not give a maximum withdrawal amount on their website.