Players from United Kingdom cannot play at Slots Capital casino.
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Slots Capital are part of the Deck Media group who are associated with Fair Go Casino.
Fair Go Casino have seized a high 5 figure win from a player based on bonus terms that were not applicable to the player. When playing with a bonus the player exceeded the maximum allowed bet. Rather than confiscating the balance the operator chose to contact the player and tell them they would overlook the violation in this instance. The player had completed the wagering requirements and chose to play on with their balance. Their balance rose to over $90k. The operator refused to pay this win citing that when they chose to overlook the previous violation, the funds were considered to be a No Deposit Bonus, but did not inform the player of this at any point.
In our opinion the operator has simply looked for justification after a large win not to pay the player, and failing to find any legitimate reason as looked to apply bonus terms despite there being no grounds to view the play as subject to bonus terms. As such Fair Go Casino and all associated properties have been moved to Not Recommended Casinos list..
In the first half of 2015 Slotocash sent a payment to a US card provider that resulted in the player’s card getting locked. The player was then left with a locked card and no funds as the casino declined to provide any assistance in resolving the matter.
In the first half of 2015 ~Black Diamond casino appear to have confiscated winnings from a player based on unethically vague terms and conditions.
For references see Deck Media Group Player Issues
Payout Speed: 2+ weeks
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Using Neteller our reviewer reports withdrawals taking longer than 2 weeks.
Minimum withdrawal – None. Withdrawals smaller than $350 via wire transfer will incur a $45 fee.
Maximum withdrawal – $2000/week
Banking options available – Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, UseMyCash, iDeal, EcoCard
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
SlotCapital hold the following gambling licenses :
- Cyprus – The Cyprus gambling license is one of the less frequently used gambling licenses and is not used by any operator with a significant industry presence. Alongside this their operators accept player from the United States and they have no player complaint procedure that we could find. You can find further information regarding this regulator’s complaint policies here.
Players from United Kingdom NOT accepted.
Slots Capital does not accept players from the following countries:Afghanistan, American Samoa, Australia, Azerbaijan, Bangladesh, Belarus, Bhutan, Brazil, Canada, Cayman Islands, Colombia, Estonia, Guam, Indonesia, Iran, Iraq, Israel, Lebanon, Mexico, Moldova, Netherlands Antilles, Pakistan, Philippines, Puerto Rico, Syria, Tajikistan, Turkmenistan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan.
Slots Capital casino does publish the house edge (RTP) information for all of their slots games. This can be found in the game help files.
The Slots Capital comp point program offers at least 1 comp point for every $1 wagered (the number earned for each specific game is not detailed) and you can redeem your points at a rate of 1000 comp points to $1.
At the lowest accrual rate this is as good as the standard Playtech comp point program.
Where an operator invents a bonus contract to apply to a very large win when the player had no reasonable possibility of being aware of the rules. In our opinion this is nothing short of free rolling a player where the operator would have kept the money had the player lost, but when they hit a big win refuses to pay.