Players from United Kingdom are welcome at Scratchcard Heaven casino.
– 6 / 10
Scratchcard Heaven casino are part of the Aspire Global group. While this group has been reluctant to discuss complaints in the past, we now have a working relationship with their management. Alongside this the Aspire Global group have a widely positive reputation within the industry. As such we’re now happy to list some of their properties as Recommended.
There are a small number of operators on this platform that have negative histories prior to their partnership with the Aspire Global group and as such we would recommend players ensure they read the reviews for each individual property rather than applying the reputation of the group as a whole to all properties.
Assuming that Scratchcard Heaven casino maintain their positive reputation their Casino Reliability stat will increase by 1 point for every 6 months with no unresolved issues to a maximum of 8.
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
Payout Speed: 5 days
– 5 / 10
The Scratchcard Heaven website states that Neteller withdrawals will be paid within 3 business days (5 days).
Minimum Withdrawal – €10
Maximum Withdrawal – €10000/month.
Banking options available – Visa, MasterCard, Moneybookers (Skrill), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Scratchcard Heaven use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.
Game selections are as follows;
Table Games – 5
Slots – 211
Video Poker – 2
Live – 10
ScratchcardHeaven hold the following gambling licenses :
- United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ScratchcardHeaven currently use IBAS. You can find further information regarding this regulator’s complaint policies here.
- Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
The following countries are allowed to participation with ScratchcardHeaven – South Africa, United States
Players from United Kingdom accepted.
Scratchcard Heaven does not accept players from the following countries:American Samoa, Australia, Guam, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.
Scratchcard Heaven only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.
Scratchcard Heaven do run a comp point program. For every €40 wagered on any game you will earn 1 comp points. Comp points can be redeemed for bonuses at a rate of 35 comp points to €1. These bonuses carry standard wagering requirements.
Scratchcard Heaven and the Aspire Group have a generally good reputation across the industry, generating low levels of complaints, and they’ve now reached an agreement with to ensure future complaints are managed appropriately.