Poker Stars Casino Review (2020)

Poker Stars Casino Review (2020)

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Players from United Kingdom are welcome at Poker Stars Casino casino.

Casino Reliability

 – 3 / 10

Poker Stars Casino have been inconsistent in their response to player complaints submitted to this service, responding to some and ignoring others.

For references see PokerStars Player Issues

Payout Speed: 72 hours

 – 8 / 10

Poker Stars Casino state that withdrawals take 72 hours to process.>

Minimum withdrawal – unlisted.

Maximum withdrawal – unlisted.

Banking options available – Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Skrill (Moneybookers), PayPal, QiWi, Tadito, WebMoney, Yandex, NeoSurf, Boleto, ecoPayz and ProFee.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Poker Stars Casino use Net Entertainment software for their instant play casino and a selection of Microgaming, PlayTech, Leander, NYX Gaming and some proprietary games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:


Table Games – 38

Slots – 299

Video Poker – 13

Jackpots -58

Live – 13

Poker Stars Casino hold the following gambling licenses :

  • Isle of Man Gambling Supervision Commission – The IoMGSC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator’s complaint policies here.
  • United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Poker Stars Casino currently use IBAS. You can find further information regarding this regulator’s complaint policies here.
  • Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies here.

Players from United Kingdom accepted.

Poker Stars Casino does not accept players from the following countries:Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Poker Stars Casino give the RTPs for all their games on site.

Poker Stars Casino offer a rewards program but it is unclear how valuable it is to players since little in the way of information regarding accumulation of points etc can be found on site. Possibly once an account has been created more details are given.

Poker Stars Casino belong to a new group listed on , Stars Interactive Limited, and so this is very much a developing relationship. Currently we have not been asked to mediate any complaints against this group so our professional contact has been completely nil but their positive reputation in the industry bodes well and we expect players to find this operator fair and trustworthy. If they could overcome the barrier that their Customer Service team has with regards to perfectly reasonable questions being asked by players who have not yet signed up, as most other operators already do, then so much the better.

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