Players from United Kingdom cannot play at Cosmik casino.
– 0 / 10
Since Cosmik casino do not hold a UKGC license we cannot send a reviewer to test its site.
(-1)Despite not holding a UKGC license, and therefore being unable to legally accept sign-ups from UK players, casino support assured us that they do accept players from the UK.
During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.
During our December 2013 update we were alerted to this term having been added to the Conan properties:
- Placing single bets equal to or greater than 30% of the value of the deposit.
- Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not.
Simply put there is no mathematically valid way for a player to gain an advantage over the house using betsize alone. If these casinos genuinely feel that a player without a bonus represents a legitimate threat to them, either their games are not functioning correctly or they do not have a strong enough understanding of how their games work. Either way, we’re not comfortable recommending these properties as long as they continue to carry these terms.
In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate’s accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).
In early 2016 this group were caught running pirated Net Entertainment games.
The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.
For references see AffPower Group Player Issues
Due to the design of their website, we are unable to monitor the terms and conditions at Cosmik casino.
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
To find out how our bonus ratings are calculated see Bonus Rating System.
150% up to €1500.
Sticky – Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.
- Slots – 55xbonus
- Blackjack – 500xbonus
- Baccarat – 500xbonus
- Video Poker – 500xbonus
- Table Poker – 500xbonus
Adjustments to ratings;
- Bonuses on subsequent deposits (+1) – Second deposit 50% up to €1500, third deposit 50% up to €495, fourth deposit 100% up to €560, fifth deposit 150% up to €1500
- Bet Size Restrictions (-1) – You cannot bet more than 30% of your bonus on a single round of play
Game Weightings (already account for in Wagering Requirements)
- Slots (all varieties) 100%
- Blackjack (all varieties) 10%
- Roulette (all varieties) 10%
- Casino Poker (all varieties) 10%
- Baccarat (all varieties) 10%
- Video Poker (all varieties) 10%
- Craps (all varieties) 10%
- Casino War 10%
- All other games 100%
Payout Speed: 4 days
– 6 / 10
Using Neteller our reviewer reports withdrawals normally paid within 4 days.
Minimum withdrawal – €100
Maximum withdrawal – €5000 every 30 days
Banking options available – Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), UKash and Webmoney
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
– 10 / 10
Our reviewer reports positive experiences with Cosmik customer services.
Email Testing Record
- December 2016 – 10 minutes
- June 2016 – 32 minutes
- June 2015 – 1 day 3 hours 32 minutes
- November 2014 – 2 hours 13 minutes
- June 2014 – No Response
- December 2013 – 37 minutes
- June 2013 – No Response
- January 2013 – 1st email – 3h 49min
Cosmik hold the following gambling licenses :
- Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
The following countries are restricted from participation with Cosmik casino – USA
Affiliate Program – AffPower.
Players from United Kingdom NOT accepted.
Cosmik does not accept players from the following countries:U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.
Cosmik casino do not publish the house edge (RTP) information for any of their slots games.
Cosmik casino do not appear to offer any form of comp point program.
When a player declines bonuses they expect to be able to play without restriction other than the table limits. Restricting the maximum bet for non-bonus play via terms and conditions is creating a trap that many players will run afoul of.
There are no associated casinos to display.