Casino Heads Review (2020)

Casino Heads Review (2020)

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Players from United Kingdom are welcome at Casino Heads casino.

Casino Reliability

 – 7 / 10

Casino Heads are part of the 888 Group. 888 have proven to be unwilling to engage with 3rd party dispute mediation on several occasions over the years.

However Casino Heads management have reached out to us directly and provided assurances that in any complaint situation they will intervene directly to ensure that all issues are resolved. We consider this an exceptionally positive position to take and as such Casino Heads as long as this agreement is in place and functions appropriately Casino Heads will be excluded from our standard position on the 888 license.

This being the case Casino Heads will start – as all newly listed operators do – at a Casino Reliability rating of 6 and for each 6 month period that passes without unresolved issues that score will be increased by one point to a maximum of 8.

For references see 888 Group Player Issues

Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 5 days

 – 5 / 10

The Casino Heads website states that Neteller withdrawals are paid within 5 days.

Minimum Withdrawal – £5.

Maximum Withdrawal – None listed.

Banking options available – Credit/Debit cards, Bank Transfer, Neteller, EntroPay, ClickAndBuy, EntroPay, PayPal and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Casino Heads offer games from the following software providers Dragonfish (formerly Random Logic), Net Entertainment, WMS Gaming and IGT.

Game selections are as follows;


Table Games – 11

Slots – 126

Video Poker – 0

Live – 4

Jackpot – 13

Casino Heads hold the following gambling licenses :

  • United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Casino Heads currently use eCOGRA. You can find further information regarding this regulator’s complaint policies here.
  • Gibraltar Gaming Commission – The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator’s complaint policies here.

Players from United Kingdom accepted.

Casino Heads does not accept players from the following countries:American Samoa, Antigua and Barbuda, Australia, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gibraltar, Guam, Israel, Italy, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Casino Head do not appear to publish the RTP/House Edge figures for their games.

Casino Heads do not appear to offer any form of comp point program.

We’re really happy to welcome CasinoHeads on board. To see a white label operator take direct responsibility for complaints at their service is something that stands out significantly above and beyond the crowd. We genuinely wish that more operators would take this approach!

There are no associated casinos to display.