Captain Spins Casino Review (2020)

.com serves as an Alternative Dispute Resolution (ADR) service for Captain Spins Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Captain Spins Casino have accepted Deposit Guarantee seal. This means that they’ve agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Captain Spins Casino casino. Read more about our guarantee here.

Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.

Captain Spins Casino appear to process withdrawals to ewallets within 72 hours, though the information on site is not hugely clear so it is worth checking with support before sign up.

Maximum Withdrawal – none listed.

Minimum Withdrawal – £10

Banking options available – Credit/Debit cards, Neteller, Skrill, PaySafeCard, Trustly, PayPal, SoFort and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Captain Spins Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Captain Spins Casino hold the following gambling licenses :

• United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Captain Spins currently use eCogra. You can find further information regarding this regulator’s complaint policies here.
• Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. .com acts as the ADR service used by Captain Spins for their MGA license. You can find further information regarding this regulator’s complaint policies here.

Players from United Kingdom accepted.

Captain Spins does not accept players from the following countries:Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Captain Spins appear to provide the RTPs for their slots games.

Captain Spins Casino do not appear to offer a comp points program for all players.

The casinos operating on the White Hat Gaming platform have built a stellar reputation due to their fair approach to the player/operator relationship and experienced team. There are very few teams that we have worked with that hold as much of our respect. That we function as an ADR service for this license provider under their MGA license simply adds an extra layer of confidence that players signed-up with Captain Spins will be treated fairly.

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