Green Feather Online Limited have been tied to the Game Tech Group N.V. The factors that have led us to this conclusion are detailed in a previous article published by this site – Game Tech Group – The Hydra Grows New Heads.
We consider the Game Tech Group to be one of the most dangerous groups for players to engage with and hold the same concerns regarding any company they are associated with.
During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.
In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate’s accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).
In early 2016 this group were caught running pirated Net Entertainment games.
The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.
The Game Tech Group N.V. has enforced predatory terms prohibiting “betting systems” on a player who flat bet on a single number on Roulette. If flat betting on a single number is considered a “betting system” any player that chooses to with this group could be considered to be in violation of this term.
Various companies within this extended group have started extending self exclusions at all properties they own. Ordinarily we would consider this a positive, but the operators are performing no checks at registration for self excluded accounts. The result of this is that if a player happens to sign-up with another property on the same license the operator refuse to return losses, as the player has breached their self exclusion and refuse to pay wins. This policy allows the operator to free roll the most vulnerable players, placing themselves in a position where they can only profit from self excluded players.
In 2019 large numbers of casinos associated with the Game Tech Group associated companies were identified working with ethically bankrupt affiliate advertising sites to target and exploit gambling addiction. These affiliates were targeting search terms in Google relating to bypassing national self-exclusion schemes and then heavily populating the resultant pages with adverts for the operators associated with the various companies tied to the Game Tech Group who they knew would accept this traffic despite knowing it was comprised of self-confessed addicts.
For references see Game Tech Group Player Issues