Players from United Kingdom cannot play at Anna casino.
– 6 / 10
Anna Casino run on the EveryMatrix platform.
(-1)Vague/Awkward Terms and Conditions – Term 7 ” The majority of games contribute 100% towards the wagering requirement, but note that some games contribute less. The support can give information about the contribution level of any game upon request.” Players should be fully informed of games weightings without having to contact support.
Anna Casino run on the EveryMatrix platform. EveryMatrix manage complaints for their clients and have historically been unwilling to discuss complaints with this service. As of January 2018 we appear to have established a working relationship with the EveryMatrix complaint team.
As such the EveryMatrix properties have been moved to Needs Work status. If any received complaints are managed appropriately over the next 12 months the Casino Reliability stat for EveryMatrix properties will increase by one point every 6 months to a maximum of 8.
For references see Anna Player Issues
You can see the latest updates to Anna Casino’s terms and conditions here.
Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.
Payout Speed: 24 hours
– 10 / 10
Anna Casino state that withdrawals to ewallets are complete in 24 hours>
Minimum withdrawal – None given.
Maximum withdrawal – £10,000 in 24 hours.
Banking options available – Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Skrill (Moneybookers), Trustly, Ukash. Be aware that a 2.5% charge is incurred for all deposit methods.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Anna Casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review for more information.
UK players cannot sign-up at Anna casino and games cannot be viewed without sign-in so we have no idea how many games this casino has in each category we have therefore given Anna Casino the average score for this category.
Game selections are as follows:
Table Games – ?
Slots – ?
Video Poker – ?
Jackpots – ?
AnnaCasino hold the following gambling licenses :
- Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.
- Curacao eGaming – Anna casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator’s complaint policies here.
Players from United Kingdom NOT accepted.
Anna does not accept players from the following countries:Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.
Anna Casino do not appear to give the RTPs for their slots games.
Anna Casino do not appear to provide a comp points system for players.
The recently cooperative approach of the EveryMatrix team means that we can once again help players who experience problems with this platform’s operators. This is a really positive development and we are looking forward to expanding on this relationship in the coming years.