Mad Jackpot Casino Review (2020)

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Players from United Kingdom are welcome at Mad Jackpot casino.

Casino Reliability

 – 7 / 10

Mad Jackpot Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

(-1)We find Mad Jackpot Casino’s dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

As long as Mad Jackpot Casino maintain their positive reputation we will increase their Casino Reliability score by one point every 6 months to a maximum of 7.

Mad Jackpot Casino do not offer an affiliate program and therefore cannot score more than 7 for this category.

Only casinos carrying Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 7 days

 – 3 / 10

Mad Jackpot Casino state on their website that it takes up to 7 days to complete the withdrawal process.

Maximum Withdrawal – £1,500 per week or £3,000 per month.

Minimum Withdrawal – £20 for ewallets, credit and debit cards; £30 for cheques; wire transfers or iDeal -£50.

Banking options available – Credit/Debit cards, Neteller, Paysafecard, Skrill (Moneybookers), iDEAL, Paybyphone (UK customers only), Discover and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Mad Jackpot Casino use Microgaming software for their instant play casino alongside a selection of games from: Microgaming, Net Entertainment, Amaya, NYXGaming, NextGen Gaming, Thunderkick, Genesis, ELK Studios, Leander Games, iGaming2go, Big Time Gaming, Chance Interactive, Rabcat, 2by2 Gaming, Wagermill and Cryptologic. Check out our Microgaming Software Review.

Game selections are as follows:


Table Games – 35

Slots – 288

Video Poker – 2

Live – 5

Jackpot – 0

MadJackpotCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission – The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MadJackpots currently use IBAS. You can find further information regarding this regulator’s complaint policies here.
  • Malta Gaming Authority – In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we’ve managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator’s complaint policies. You can find further information regarding this regulator’s complaint policies here.

The following countries are restricted from participation with Mad Jackpot Casino: Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Slovenia, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands

Contact Information:

Email : [email protected]
Postal address: Progress Play Limited, suite 1258l, 28/19 Vincenti Buildings, Strait Street, Valletta, VLT1432.
Live Chat: Available on casino website 06.00 – 23.00 GMT.

Players from United Kingdom accepted.

Mad Jackpot does not accept players from the following countries:American Samoa, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Guam, Hungary, Ireland, Israel, Italy, Slovenia, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Mad Jackpot Casino give the RTPs for all of their slots games.

Mad Jackpot Casino do provide a comp point program but we cannot assess its worth since only an accrual rate is given – 1 point for every £16 wagered.

Mad Jackpot Casino have what we consider to be a predatory dormancy clause for UK players – declared dormant after 6 months and then subject to a 10% of account balance maintenance fee per month. In their Bonus Policy section it states that players from some countries will be subject to increased wagering on bonuses (100x rather than 50x) but players must contact Customer Support for details – it would be more helpful if the restricted countries were just clearly stated for players in the Bonus Policy section in the interests of transparency. Furthermore the three day withdrawal pending status could encourage some players to reverse withdrawals that they would not if the withdrawal processing time was lower. Be aware of this if you are a player that falls into this category. Despite listing times for online live chat operatives across this group it has never been available on any of the Progress Play properties when we have been on site at any time of day.

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